• Submission of expedited Serious Adverse Event (SAE) reports to clients, Regulatory Authorities, Ethics Committees, investigators, third party vendors, Partners within study specified timelines.
• Perform intake, data entry, and triage of individual case safety reports (ICSRs) into safety databases.
• Perform peer / independent QC of Safety reports as needed.
• Create and maintain high-quality standard response documents (SRDs), slide decks, and FAQs aligned with the latest clinical updates and customer needs.
• Represent Medical Information in global matrix teams and contributed to the Core Medical Plan (CMP) by identifying key trends and clinical data gaps from inquiry analysis.
• Contribute to process optimization initiatives, identifying and resolving operational inefficiencies across global MI workflows.
• Work with Data Management and clients on reconciliation of safety databases.
• Deliver internal training on SOPs, and regulatory expectations to cross-functional teams and new hires.
• Assist in the development of departmental Work Instructions (WI) and Standard Operating Procedures (SOPs)
Requirements
Bachelor’s degree in pharmacy, Medicine, Health Informatics with 2 years of experience or Masters degree.
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